Common queries answered
Frequently asked Questions
We ask that you allow our team 2-6 business days to make your product before shipping them out.
Shipping time will take about 4-7 working days for delivery. Due to the pandemic, the shipping time may be delayed 2-6 business days.
Our Return Process is simple and hassle-free. You can return your merchandise to our warehouse up to 30 days from your item’s ship date.
If your order has not yet shipped, please contact our Customer Service: firstname.lastname@example.org
We only allow order modification within 24 hours since payment, please email to our support email: email@example.com
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.